Course Detail

Description:

 Eligibility Criteria: Diploma in Power, Automobile, Mechanical Technology, BSc in Mechanical and Automobile Engineering or Bacholer of any discipline with minimum 1 years wokring experience in automobile workshop. 

Course Outline:  International Service Process (Importance of Process, Importance of International Service Process, Roles and responsibilities of Service Advisor, Service Manager, Customer Care Executive, Customer care manager, securities and Cleaner. Pre Service Process, Service Initiation, Time and Cost Estimation, Work in progress, Quality inspection, Vehicle Delivery process, Post service Follow-up (PSF),